The harmful use of alcohol is one of the biggest risks to the ongoing success of an industry in which I have worked for over 20 years. The issue is as acute today as ever before.
A significant focus of the debate on alcohol abuse revolves around the cost to individuals and society. For many, the answer is simple: limit advertising and marketing, restrict product availability and raise taxes. However, whilst some of these measures may impact the overall consumption in the market, they fail to have a significant impact on the issue they are intended to address: alcohol abuse. The markets with some of the highest levels of abuse also have some of the highest levels of excise tax and marketing restrictions. The reality is that those who abuse alcohol continue to do so unless the cause of their abuse is addressed.
The global beer business cannot be viewed in isolation - it has a positive impact on brewing, hospitality, entertainment, retailing and many more industries. In Thailand, over 2.6 million people work in industries that are traditionally related to our business, namely food services, entertainment and recreation among others. Further, in the year ending September 2013, sales of beer alone generated some 69 billion Baht in revenue for the Thai government through excise taxes. In addition, the vast majority of consumers enjoy our products responsibly. That is why we need to find new solutions that target those who misuse alcohol.
Of course brewers have a vested interest in seeing this happen. But so do governments. So do families. So does the whole of society. It is in everyone's interests to educate consumers about the harmful use of alcohol and make moderate consumption the social norm.
Changing engrained consumer behaviours can take time but I am confident that it can be done for the simple reason that attitudes towards beer amongst new drinkers is changing. From Bangkok to Brighton and from Los Angeles to Lagos today's adults have a different set of expectations of the role beer plays in the time they spend with friends; they want to be in greater control of their actions and enjoy experiences. They are open to a different conversation on alcohol.
I often hear that as the MD of a beer company I must want people to drink more in order to grow our business. That is not the way I look at it. HEINEKEN is 150 years old. If we want it to continue and prosper for another 150 years we need to find ways to encourage people to drink differently and in some instances that means less.
To achieve a sustainable change in attitude towards alcohol consumption, brewers need to address this challenge by using their brands to promote moderate drinking behaviour - consumers relate to brands and are often fiercely loyal to them, so that is where we need to take this battle.
This is a tough ambition - not because our industry lacks the ambition or the means, but because we are meeting with opposition and mistrust with advertising authorities, health lobbies and regulators. They do not believe that brands can be genuine and trustworthy in promoting limited use of their products. Unless we can overcome this mistrust and opposition, our ambition to tackle alcohol abuse and make moderation cool will be restrained.
The door is open for a new type of conversation on beer and alcohol. What gives us hope is that consumers want it. Will all interested groups embrace it? The answer has to be yes.